SRS Emergency Response
**SRS Emergency Response: Your Reliable Partner in Crisis Situations in Athens, GA** Located in the heart of Athens, Georgia, SRS Emergency Response is a dedicated service provider committed to assisting individuals and businesses during their most challenging times. Open 24/7, including weekends, SRS is always ready to respond promptly to emergencies, ensuring that help is just a phone call away at (706) 546-8700. Despite a mixed rating of 3 stars, the team at SRS is focused on delivering compassionate service even in the most stressful situations, making them a crucial ally when you need it most. Customer experiences at SRS vary, reflecting the unpredictable nature of emergency services. Many clients have praised the sincerity and commitment of their staff, particularly Ron McCurry, who has been recognized for going above and beyond to support individuals in distress. While some reviews highlight dissatisfaction with service delivery, SRS remains dedicated to improving and addressing concerns. Located in a vibrant community, SRS Emergency Response is not just a business; it’s a part of Athens, striving to uphold customer satisfaction while navigating the complexities of emergency situations. Whether you find yourself in need of urgent assistance or seeking a reliable partner for your emergency preparedness, SRS is here to help, emphasizing the importance of compassion and responsiveness in every interaction.
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Survive Motion
***I know one thing for sure though, anybody with that much compassion and follow through, I will gladly do business with, no question, any day, any time, any place.*** Ron McCurry will never have to tell you that he’s real, solid, genuine guy. He’s gonna walk it out. A breakdown on I-20 in the middle of nowhere GA, left our work crew in a pretty bad situation. After our work truck died on the way home from an already long, cold day, we rolled to a stop in front of a sign reading “Next Exit 17 miles ahead”. Start a 6 hour nightmare of trial and error of any & everything that we could possibly fix or thought we could with our very limited tools and parts on hand. After 5 hours of “troubleshooting” on the side of the interstate 20E, we called SRS for a Mobile mechanic to try and get us back on the road. Unfortunately, our problem was not a roadside fix kinda problem. After ruling out everything that could have possibly caused our issues he was able to pinpoint our problem as the death of our high pressure oil pump . Which left us still stranded, freezing because the engine won’t run, no heat. Yup, oh and did I mention the next exit ain’t for 17 miles? Ron McCurry saw a need and went above and beyond any “professional liability “ he incurred by accepting the call. He made sure we got to a motel (and waited with us until we had our room keys, just in case something happened and we couldn’t get a room. Stood outside with us in the cold, just talking and cutting up through the entire process. I know one thing for sure though, anybody with that much compassion and follow through, I will gladly do business with, no question, any day, any time, any place.
April Rowland
Ever have someone come in your home and disrespect it? For a truck driver, his truck is his home and that's what our experience with SRS feels like. We like to support our local businesses whenever we can, so when we mentioned to our regular mechanic we needed some work done on our APU, he mentioned he had heard of SRS and could call them out. We figured why not support the local guy and not take it all the way to Atlanta or Greenville. Bad mistake!!! SRS replaced the alternator and belt for us. Upon inspection of the work, when we picked it up from the mechanic, we found bolts not tightened, the belt had a lot of play in it, the old alternator and rags laying all over our truck. But wait there's more. Climbed up in the cab and noticed he had moved things around in our truck, knocked a jacket down and instead of picking it up just walked all over it. Oh yeah, and did I mention SRS "serviced" the APU upon completion of his truck. But when we found the heat was still not working, our mechanic called him and said he needed him to come out and fix it. We needed to get moving to deliver our load. SRS tech, Ron McCurry, said wouldn't come until tomorrow. Period! End of discussion! If you decide to go ahead and give him a shot, be forewarned YOU WILL BE OVERCHARGED!!! As I said, our local mechanic was trying to throw him some work. This was not an "Emergency" type of situation. We were charged for the service call AND a very high travel time fee for him going less than 20 miles!!! So for poor quality work, disrespecting our truck home and no follow through with the issues, I wish I could give this guy negative stars. Do yourself a favor, if you can make it on down the road, keep going to find someone better. If you live locally, look elsewhere. Your money should be better spent! Have no doubt, that will be the last time our mechanic throws him any work.
Chris Anderson
You can’t please everyone when you are in the business of Interacting with them during or immediately after an emergency situation. Well Ron McCurry went above and beyond to make sure four strangers had a warm place to stay, after a mechanical failure left them cold and stranded near Greensboro GA.. Geniunely , thank you for being a stand up and sympathetic dude... You changed the attitude and outlooks of 4 people tonight...Pretty cool
Panche Dimitrovski
Liars they are not doing their job. Since we called them they start charging us and charge us for something they not did I dont recomend them, find another service better
Kristina
Do not do business with SRS emergency Very dishonest company DOESNT Pay it's vendors
Billly Spurlock
GET READY TO GET OVER CHARGED , MY DRIVER CALLED THEM TO A TRUCK STOP TO HAVE A FUEL FILTER PUT ON MY REEFER.TOTAL COST $340.00
Marie Joiner
I don't understand why this posting showed up...I had no SRS Emergency contact.
DayDay Myles
Awesome guy quick and efficient
Matthew James
There at a moments notice !
Alex Ayers
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