Prestige Parking
**Prestige Parking: Your Go-To Parking Solution in Athens, GA** Located conveniently at 345 W Hancock Ave in the heart of Athens, Georgia, Prestige Parking aims to provide a reliable parking solution for locals and visitors alike. With a focus on accessibility, our facility is strategically situated to serve those exploring the vibrant downtown area, making it easy to find parking while enjoying local shops, restaurants, and cultural attractions. However, we recognize that our customer service has room for improvement, with our current rating of 2.1 stars reflecting mixed experiences. We are committed to using this feedback to enhance our services and prioritize customer satisfaction. At Prestige Parking, we understand the importance of a seamless parking experience, which is why we strive to offer a range of services designed to meet diverse needs. From daily parking options to longer-term solutions, we aim to accommodate everyone—from the busy student to the dedicated professional. Despite some challenges reported by our clients regarding service consistency, we have also received commendations from long-term customers who appreciate the convenience and reliability we provide. Our team is dedicated to addressing concerns and ensuring that every visit contributes to a positive parking experience. For inquiries or assistance, feel free to reach out to us at (706) 208-0380 or visit our website at [athensparking.com](http://athensparking.com). We look forward to serving you better!
Reviews & Questions
Google Reviews
katya zakharova
I have never experienced such horrible customer service. If I could give a worse rating I would. They are the most rude, condescending and entitled represtitives and managers I have ever spoken to. There is only one person that has been helpful, by the name of Jake. Other than that, horrible. Not only were they hot headed and not helpful they also had the audacity to throw the name of the University of Georgia through the mud by comparing their daughters education to our "terrible university and terrible lifestyle". All I am is a resident of downtown Athens and wanted to resolve a simple payment issue with them and they had automatically said I was being over the top and not negotiable even though I just wanted to pay them to resolve the issue. At the point that the decided to come and help my car at the Oconee Street lot, the man by the name of "spence" told me I had pretty eyes and decided to hit on me. Talk about unprofessional. As a person in the service industry I do not appreciate being spoken to or treated like this as a paying customer. I would suggest never parking with them until they get new employees or new management.
David D
Absolutely terrible. I went to the lot at Pulaski and Hancock. The attendant, Roland, ignored me when I approaced to pay. He then proceeded to yell at me after I called the number to pay. He refused to be reasonable and kept talking over me even though I was trying to be polite. These people are a joke if I've ever seen one.
Jessy Tallant
Will not be using their parking services again. Many people who pay for a spot in my lot, (my friends and myself included) have been booted multiple times because we did not put our parking permit on our dashboard for a few hours. There is no forgiveness or leniency in this policy, and they seem to check every single day. I am amazed that I can spend $185 per semester on a parking spot, and then be expected to pay $70 each time I forget to set my piece of paper on a dashboard. National could obviously give us sticker permits, or use our lisence plate information (which they have), but they seem to be very eager to earn money by booting us. I speak for myself and all of my friends who park here when I say that we will not be parking here ever again and will be advising EVERYONE else we know to do the same.
Andy Culley
This is a joke of an organization who skates along the margins of ethics and legality. Prestige parking failed to put a sign in front of their parking lot, failed to have an attendant collect money for parking, but successfully towed my car without any explanation. The attendant who miraculously appeared once I returned, after an hour, refused to speak with me or give me his bosses number. AVOID THEM AT ALL COSTS.
Steve Clark
I have been a customer of Prestige/ National parking for over 20 years and have had nothing but great experiences with them. From Jonathan to Mariah to Jake and others that have made parking on hectic football weekends a pleasant occasion. I highly recommend their parking lots and services to anyone wanting a safe secure parking lot in downtown Athens.
Owen Evans
Thanks for ruining my day. A parking attendant should never ask about what underwear I’m wearing. That didn’t happen to me, but I hope it doesn’t happen in the future.
Randy Kim
I pay for my spot and they still booted me. I asked for a dispute but they got me running in circles. I have multiple tests this week and I didn’t need this. Go find another client somewhere else, you’ve lost my business, and I’ll make sure word gets around.
S. Daniel
The "attendant" cursed at me and yelled at me. He also accused me of not paying, even though I did" because I was black. He also charged at me
ilona klempner
The worth service I have ever seen in my life
David Fairbaugh
Local legends.
