Heyward Allen Toyota Service
Welcome to Heyward Allen Toyota Service, your trusted destination for exceptional automotive care located at 2910 Atlanta Hwy, Athens, GA 30606. With a stellar rating of 4.7 stars, we pride ourselves on delivering outstanding service and customer satisfaction. Our dedicated team of experienced technicians is committed to ensuring your vehicle runs smoothly and efficiently, making us the go-to choice for all your Toyota service needs in Athens, Georgia. Whether you need routine maintenance, tire installations, or more complex repairs, our state-of-the-art facility is equipped to handle it all with precision and care. At Heyward Allen Toyota Service, we understand that your time is valuable. That’s why we offer convenient operating hours from Monday through Saturday, allowing you to schedule your service during times that work best for you. Our friendly staff is here to provide a hassle-free experience, ensuring that you receive the attention and care you deserve. Customers rave about their experiences with us, with many noting the efficient service and knowledgeable staff who make every visit a breeze. From your first inquiry to the completion of your service, our goal is to exceed your expectations and keep you coming back for all your automotive needs. Visit us today or call (706) 369-5020 to schedule your appointment and experience the Heyward Allen Toyota difference!
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Chris
Four new tires installed and it was quick and efficient and done quickly. Very successful transaction and will probably use the dealership with my next set of tires as well. The service tracker was very nice to keep accountability of how long it was taking and when I should expect it to be completed. Also received a video from the mechanic with any issues and things he recommended along the way
Chris LaValley
Bought a two-year-old used car, with 30,000 miles Overall, the experience was good. Allowed to test drive several vehicles and the paperwork process was smooth. Getting your vehicle detailed is another issue… This is not my first experience with their detailing being subpar, unfortunately
Susanna Rose
The day I walked into this Toyota dealership, was the day they hooked me up with a beautiful car. A 2021 Corolla! I had a great experience here, with support from every side. Each time I get into or out of my car I am so grateful I found this dealership! I will be a lifetime customer of Heyward Allen!
Linda Harris
I brought my newer hybrid highlander in for its 10,000 mile service. From start to finish best experience I've ever had at a dealership! Signs conveniently directing me easily to the service area. Ready efficient friendly quick check in. People there are all skilled at what they do and pleasant. Clean modern waiting area with a nice mini cafe serving meals and some snacks and complmentary beverages. A big screen TV and everything for customers convenience and comfort! Also a shuttle provided for nearby shopping. I was in and out in about an hour so I didn't need it. I was notified when my car was ready timely and the check out was quick, easy and pleasant. Bravo to Heyward Allen for an amazing service experience! .
Genia Pino
We loved working with JR Wynn. He’s your guy to see. Knowledgeable. Communicated well. And easy to do business with. Best car buying experience I have ever had. Thank you JR. you are truly an asset to Heyward!
David Clementson
I bought a new Corolla 2025 at Heyward Allen Toyota. It was quite an ordeal. I spent the better part of four of the past five days meeting with salesman Kevin Winters. He is great. This review would merit a perfect 5 stars if he was the only person I dealt with. I cannot speak highly enough of him. Spent about 10 hours with Winters -- looking at cars, measuring space of vehicles, discussing, calculating finance options. Yet all those efforts nearly evaporated at the last second in the office of Kelvin Lee. It should have been an expeditious meeting to sign papers at the conclusion of my purchase. Apparently, however, Heyward Allen Toyota has contrived one last-ditch effort for a salesman to try to squeeze more out of exhausted customers. Everything was great with our actual salesman Kevin Winters. Then for the last part of the process I had to meet with "finance manager" Kelvin Lee to sign the paperwork. Lee made our family wait at least 30 minutes -- in the empty waiting area with no one ahead of us. Then when he finally brought me to his office, the meeting was largely an attempt to pressure me to buy an additional service maintenance package. I told him I was uninterested. He kept at it. Eventually I had to raise my voice and say "I've told you three times I don't want this." I was VERY close to walking out. Why does Heyward Allen Toyota do this to customers? You basically turned a customer into an enemy at the last second. Why try to bleed the buyer for more?
Lisa Connell
We were on vacation and needed a new tire. Hayward Allen Toyota was able to get it for us the same day and we had it installed the next day. Jason, our service manager took great care of us and we are very thankful to him and this location!
scott brennan
Marco worked with us with great patience as we decided on a particular car that we chose eventually. It was a crown. This is the next day and we are driving with a full load in the car and it is handling just perfectly. We’ve been going for a couple hours and the range on our crown is showing has 434 miles remaining. During the process of purchasing the car, everything was just perfect. Everyone acted professionally and with courtesy.
Tricia Norris
The physical repairs done to my car were fantastic. I’m satisfied with the quality of the parts as well as the finished product. However, the service itself was extremely frustrating. The Collision Center was not accommodating in the slightest. It took days to receive a call back from the estimator working on my car. There were two instances in which I had to call the center 4 times before I received any response from the estimator. Nonetheless, I truly appreciate the receptionist’s efforts to reach the estimator. It was not until an insurance agent contacted him directly that he began taking the repair seriously. Unfortunately, I will not be returning to the Heyward Allen Collision Center, and I do not recommend their services. I would like to note that the employees at the Rental Car Center and the receptionist at the Collision Center were extremely kind and did their best to help. I really appreciate them!
Kylee Dale
1000/10 service!!! Buying for my first time as a young adult was done so easily! Same for my sister as well! We both had great salesmen and wonderful experiences! Highly recommend Heyward Allen!!!! -just had my first car service appointment on Monday and they did amazingly fast and a wonderful job checking all of the fluids and maintenance. Very quick and nice employees!
