Professional Cleaners
**Professional Cleaners: Your Go-To Dry Cleaning Solution in Athens, GA** Nestled conveniently at 1078 Baxter St in Athens, Georgia, Professional Cleaners has built a solid reputation for providing exceptional dry cleaning and laundry services. With a commendable rating of 3.8 stars, this local gem is dedicated to delivering top-notch cleaning solutions while ensuring customer satisfaction. Open six days a week, from Monday to Saturday, the team at Professional Cleaners is ready to tackle all your garment care needs, offering flexible hours that accommodate your busy schedule. What sets Professional Cleaners apart is their commitment to quality and efficiency. Customers rave about the swift turnaround times, with many reporting same-day service for items like suits and shirts. Whether you need a delicate dress cleaned for a special event or a quilt that requires gentle handling, the experienced staff, led by Manager Molly and the supportive ownership, are always on hand to provide expert care. While most reviews highlight the exceptional quality of service, the team welcomes feedback and strives to improve continuously, ensuring that every customer leaves satisfied. For unparalleled dry cleaning services in Athens, look no further than Professional Cleaners—where your garments are treated with the utmost care. For inquiries, reach out at (706) 548-8561 or visit their website at professionalcleanersathens.com.
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Reviews & Questions
Google Reviews
Gleb Alikhver
Incredible service with a great turnaround time. I dropped off two suits and two shirts, and they were cleaned incredibly well and ready the next day. Great prices, too - truly unbeatable. My absolute go-to in Athens.
Joe Part
These folks are the best of the best. Not only is the quality of the dry cleaning exceptional but the ownership and Molly the manager are even better! Today, when they’re closed for the holiday, I contacted them online to tell them I forgot to pick up an order and was leaving town tomorrow. They texted and said they’d meet me so I could get my clothing. Extraordinary. Needless to say I highly recommend them, very best in Athens 👏👏👏
Tina Brownlie
I have used Professional for several years and been very satisfied. Recently I brought in a quilt made by Pine Cone Hill that was a flax color (a light taupe). It was washed in cold water but is now off white and the texture is rough - I showed a picture of the product before and it is clearly much lighter. They provided no offer to refund any cost including cleaning. I was disappointed as the cleaning label was on the quilt. I have washed it at home previously with no change in the color. I will not use their services going forward as they don’t provide good customer service. They acknowledged the change in color but basically said tough luck.
Sidney Ducleroir
I wore this dress to a wedding this summer and spilled sauce right on the front. Pro Cleaners managed to make it look brand new! The people working the front counter were polite and friendly and the price was very reasonable! I’ve been going to Pro Cleaners for years and will continue to be a regular!
Guillermo Ledezma
I would have given a 5 stars if the performance of service met the performance promise delivery time. However, all of my shirts and one pants, that I dropped off were not properly pressed. The first mistakes were on the yoke ( the back side of my shirts under the collar). There were a ton of wrinkles that had not been cleared off. At the cuff area, there was wrinkles and not properly pressed. The pants had seemed to been pressed and cleaned but the crease lines were terrible. It seem that the person taking care of my pants attempted to make one single crease but instead put three creases. I did not ask them to fix the issue because it should be done correct the first time.
Sarah Bhalla
I recently just dropped off some clothing to be dry cleaned, and I was shocked at how amazing my clothes looked!! The Owner and the Manager were so welcoming and took extra special care when I mentioned the spots that I wanted removed. I dropped it off at 8:30am and it was done that day at 4! Excellent service and great quality! Will definitely be a regular customer and it is a great location if you are student of UGA!
Lanie Van Wie
I usually do not have to take anything to any cleaner because I do not buy "dry clean only" items; however, I had one particular item that HAD to be professionally cleaned. My husband's high school letter jacket had been openly sitting in our storage room in the basement for over two decades. We kept looking at it saying we would do something about it, but never did. All of those years did major damage to the jacket. The body had so much set in mold (in various colors) that it appeared to be deeply stained. The arms had turned into a sticky and disgusting disaster. Neither one of us wanted to touch it. I spoke directly to the owner, Tim. I explained that I wanted it restored so I could give it to my husband as a surprise gift. He promised me that they would do their very best to regain the original beauty of the jacket. When I picked it up, Tim personally told me that they worked on it three separate times to ensure the cleanliness. I was amazed at the outcome and do not believe that another cleaners would have taken that much time with one item. My husband loved his gift and was pleasantly shocked with the outcome. We will continue to use Professional Cleaners from now on!
Lindsey White
Worst experience I have ever had with a business. Customer service was nonexistent. I dropped off my dress, only worn once, the day after my event. It had simple stains on it that should have easily been removed. The stains were not removed. On my second visit to pick up the dress the stains were still not removed and damage had been done to the train of the dress. When I noticed the damage and was getting upset, an employee sarcastically told me not to have a panic attack. The initial response from the manager was: we can't tell if you did the damage or we did, and it is not in a very noticeable spot so it should be fine. The dress is a high low style, the pull was on the inner lining of the low part of the dress, which is very noticeable. The damaged part can be clearly seen if the dress is hanging and if the dress is worn. They took it to the seamstress to try and have the pull smoothed. The damage was still noticeable. On the third cleaning they finally got the stains out. At that point the dress looked very worn because it had been handled too many times. They implied that because my dress had drink spots on it I probably didn't take care of it in the first place. I should not be judged because I am asking a business to do their job. Clothes are taken to dry cleaners to be cleaned, not to be returned to the customer in worse condition. They at no point took responsibility for their actions and put the blame on me saying I probably didn't notice the damage before I dropped it off. Their younger employees were rude and told me "we don't touch your clothes". I was ignored and treated rudely. I felt that because I was a younger customer, they felt they could try to easily put the blame on me and say I did not notice the damage. The owner told me a reimbursement for the damage that they did was unreasonable. Dirty clothes are taken to dry cleaners to be cleaned, not returned in worse condition. I did not realize I needed to take photos of the condition of my dress before dropping it off. All this could have been avoided if the dress had been cleaned properly the first time around.
Janie Johnston
This business is excellent! They did a beautiful job pressing my daughter's wedding gown making it look perfect. She was so happy. And, the linens were pressed and hung with care. They were meticulous and finished things ahead of time. Thank you so much!!!! If I ever need dry cleaning in Athens, this is where I will go!!!!!
Abigail Butcher
DO NOT PATRON THIS ESTABLISHMENT. Brought in two garments (one silk and linen dress, the other a handmade vintage dress). Was charged $20 and when I inspected the garments on-site, they looked EXACTLY the same. Apparently, regardless of the stain or material, they just dry clean everything. There is no diagnostic work or hand washing. Basically, I paid someone $20 to set the stains I had asked them to remove. The attendant offered to "try again", but seriously? They ruined my garments! And I paid for the privilege. I have little chance now of removing those stains. That vintage dress was irreplaceable. Life lesson: Never trust a business owner who blares Rush Limbaugh. Republicans are scammers.
