Chick-fil-A
Welcome to Chick-fil-A, located at 196 Alps Rd, Athens, GA 30606, where exceptional service meets delicious food! With a stellar rating of 4.6 stars, this beloved fast-food destination is renowned for its mouthwatering chicken sandwiches, crispy waffle fries, and refreshing iced tea. Our dedicated team is committed to providing a delightful dining experience, whether you choose to dine in or take advantage of our efficient drive-thru service. As Eric Osuch shared, our staff members, like Melanie, go above and beyond to ensure you feel welcomed and satisfied with every visit. Conveniently situated in Athens, Georgia, Chick-fil-A is easily accessible for both locals and visitors alike. While some patrons have expressed a longing for the return of our playground, the restaurant continues to be a favorite gathering spot for families and friends looking to enjoy a wholesome meal in a friendly atmosphere. We truly value our customers' feedback, and while we strive for perfection, we acknowledge that sometimes things don’t go as planned. We are dedicated to addressing any concerns regarding orders and delivery times to ensure that every customer leaves happy. Join us at Chick-fil-A to experience not just great food, but a commitment to customer satisfaction that keeps our community coming back for more. For more information, visit our website at chick-fil-a.com or call us at (706) 613-7115.
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Reviews & Questions
Google Reviews
Eric Osuch
Had a great experience with the drive thru worker today, Melanie. She was so kind and helpful, really made it a great trip. Wasn’t sure what to order and she was so helpful and even recommended a menu item I didn’t know was a thing Grilled Cheese! She’s great! Employee of the month for sure!!!! Thank you!
J Tucker
Great operation ! But…. why did y’all remove the playground 😢? Seems like a Covid era decision that should be fixed. I’ll go to the ATL Highway location sometimes due to this alone. If anyone can fix this, it’s Shane Todd 🤞
Sonny Jhaveri
The reason why you go to the Chick-fil-A is only to get a good food great service and a nice atmosphere but in this visit, I did not get any of it up to the four or five star level. My order to Maggie was cheese biscuit with pepper jack cheese, hash, brown, and coffee, simple enough right? But when maggie got my order it was with the cheddar cheese so I had to go back and tell her that I said that I want my biscuit with paper so she said OK I’ll make you one , she grab my biscuit and went inside, so I wait for like 3-4 minutes then she came back with the paper jack biscuit, which was barely warm at the room temperature and the cheese was cold at a refrigerator temperature so I got up again. I went back over there and I said that this thing is like really cold. I expect at least a warm breakfast so she said OK, I should have put it in a warmer for more, but I’m gonna do it for you so I wait for about 8 to 10 more minutes and then I thought my hash brown got cold so I took hash brown to the counter and said can you change it this too please because it got cold soMaggie said yeah we can do that for you, like you know she’s obliging me. but anyway after 8 to10 minutes, she come back with the biscuit and hash. it was OK. I spent about 18-20minute to have my breakfast which is not good for fast food restaurant. Maggie did not apologies or said sorry, Just hand me my order and act like everything is fine with obvious fake smile and courteous. Maybe they need to give her more training.
Caroline Bell
Why can yall never give me my creamy salsa dressing when I order it. I always get home and then I have no sauce to eat my meal with so the food is just wasted or I have to drive all the way back. I love yall but seriously it’s an issue
Jessie McCoy
Do not order delivery from here. I ordered at 6pm. It's 8:37pm...I'm still waiting. This is AFTER calling them, not once, but TWICE!! NEVER AGAIN ETA- its 905pm. I finally got my order. 3 hours for 1 item! Unbelievable! Needless to say I've canceled my Chick-fil-A delivery subscription. 😫 I expect this service from low quality ff restaurants, not Chick-fil-A.
dante
I go to this Chick-fil-A nearly everyday because I work close by and this is probably the best service I’ve gotten at any restaurant, any Chick-fil-A so far. All the people are really nice, especially Pollyanna (my bad if I’m spelling that wrong) and Coleman. They’re my goats and really great people, I’d recommend coming here to anyone.
Tricia
Visited again today- as it is most convenient for work, thought if I ordered parfaits I would be ok. Ordered 2- got 1. Same girl at drive thru. SMH
JB MOTT
I 💘 this Athens Chick-fil-A... it's always, "My Pleasure," to visit them... I wish all businesses had their Customer Service Module Embedded in their Customer Service Rules and Regulations... them and Coca-Cola have 5 STAR Ratings in my book!!! …
Jordan Raquel
Melanie the drive through worker donated her kidney to save my mom last year. Best employee ever in my book! Thank you Melanie!!
Lauren Keheley
I came here tonight for the Chicken Minis since they’re served all day today! Stella took my order, and we bonded over our excitement for them! She was so kind! I hope to see her again!❤️
