The UPS Store
Welcome to The UPS Store, conveniently located at 5375 Jefferson Rd Ste 220 in Athens, Georgia. With a solid rating of 4.3 stars, we pride ourselves on being your go-to destination for all your shipping, printing, and business service needs. Our facility is not only easily accessible but also located right next to a newly opened Publix, making your errands more efficient and enjoyable. Whether you’re a local resident, a student, or a business owner, we’re here to support your logistical needs with a smile. At The UPS Store, we offer a wide range of services designed to make your life easier. From packing and shipping to printing and mailbox services, our friendly and knowledgeable staff, led by store manager Tanvi, is dedicated to ensuring a positive customer experience. Despite some initial feedback regarding staff training and connectivity issues, we continuously strive to improve our service and provide a welcoming atmosphere. Customers like Darixa and Prachi rave about the exceptional customer service they receive, highlighting our commitment to excellence. Visit us during our convenient hours – from 10 AM to 3 PM on Sundays and 8:30 AM to 6:30 PM Monday through Friday – and discover how we can fulfill your shipping and printing needs with efficiency and care. For more information, feel free to reach out at (706) 395-6003 or visit our website at locations.theupsstore.com. We look forward to serving you!
Photos
Videos (2 total)
Showing 1 of 2 videos
Reviews & Questions
Google Reviews
kasia moses
The location is super convenient, but some of the staff could definitely benefit from customer service training. Unfortunately, Robert’s demeanor consistently comes across as dismissive and unwelcoming toward certain customers (particularly some of us, if you know what I mean). It’s disappointing, especially in a diverse community.
Madeleine
The store is clean and the staff training is going at pace. The problem is you have no phone service IN the store so if you are returning something with the code on your phone, you have to go outside to find it where there is service and walk back in to show the logo to the manager/employee. Please fix this.
Darixa Hernandez
I’m so happy that this UPS Store opened in our neighborhood. The staff is super friendly! Tanvi, the store manager and Norma are amazing! The store is super tidy and clean. 10/10
Prachi Patel
Customer service was spectacular. I will definitely return! Special shout out to Tanvi
Paul Griffith
Just opened 3 days ago! Very convenient location for us, right beside the recently opened Publix.
Bhaumik Patel
Just opened. Great service. Very convenient, they offer print, notary, mailbox services and more.
Dan Long
Fast, friendly service!
Kevin Grimes
Quick service