Rainbow Shops
Welcome to Rainbow Shops, your go-to destination for trendy clothing and accessories in Athens, Georgia! Conveniently located at 4375 Lexington Rd, our store boasts a diverse selection that caters to fashion-forward individuals looking for stylish outfits at affordable prices. With a solid rating of 4.1 stars, we take pride in offering a vibrant shopping experience that reflects our commitment to quality and value. Whether you're searching for the latest fashion pieces, casual wear, or accessories to complete your look, Rainbow Shops has something to satisfy every style and occasion. Our store is open seven days a week, making it easy for you to stop by whenever it suits your schedule. Operating hours from Thursday to Monday are from 11 AM to 8 PM, with Sunday hours from 11 AM to 6 PM. We understand that shopping is not just about finding the right clothes, but also about enjoying a pleasant experience. While we have received mixed feedback regarding customer service, we are actively working to enhance our team's training to ensure that every visitor feels welcomed and valued. Our loyal customers appreciate our extensive collection and often return for the unique finds and great deals that set us apart from other retailers in the area. At Rainbow Shops, we believe in creating a shopping environment that reflects the diverse community of Athens. We invite you to visit us and discover the perfect outfit that matches your personal style! With our commitment to customer satisfaction and a fantastic selection of fashionable apparel, we are confident that you will love your experience at Rainbow Shops. For inquiries, feel free to reach us at (706) 549-1185 or explore our offerings online at stores.rainbowshops.com. Come see why so many fashion enthusiasts choose Rainbow Shops as their favorite shopping destination!
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Reviews & Questions
Google Reviews
Michelle Compton
The two women at the checkout looked at me racistly and angrily from the moment I entered. It's very bad. This store has good merchandise, but the attitude of those people will make me not come back.
Jaquanda Cummings
So I just did return at your Lexington Rd location. I had my original receipt and was within the return timeframe. An older lady asked if this was an even exchange or a refund. I replied refund. Once that was said, her whole demeanor changed. She riffled through the bag looking at the merchandise. I told her none of them had been worn. She scrutinized each item, checked all the tags, even the bottom of the shoes. Another lady came up, she didn’t have the same attitude and went along with starting the refund process. Meanwhile, the older lady is huffing under her breath and making noises as if I’ve done something wrong with returning unwanted and unused items. The way she carried ob, made me feel as though the money was coming directly from her pockets. It didn’t not make me feel good as a paying customer. I’ve done returns at other stores and have never gotten that kind of negativity. I’ve been shopping at your stores for years and this has been the general consensus across the board. It makes me not want to go back in there anymore in fear that I may need to return something and get the same treatment. Customer service goes a long way as it will make or break someone experience.
Victoria Martin
I waited over an hour for the store manager to return she was gone for an hour & a half & her assistant manager was scared to do a refund so I had to wait & she would not put it on my card I purchased with & the the tag did not match the size of merchandise $ she said a customer did it when the tag was attached to the shoe. She was rude after I had waited on her she did not apologize or speak to me when she approached me. I CANNOT believe this company condones this type of customer service to paying customers.
Rene Cruz
I love that my wife and I purchased our rainbow. It made a difference with her allergies. It has the house smelling awesome!
Natalia Brewer
They have a really nice selection of clothes and I prefer this location even though it’s not the closest one to me.. HOWEVER... the staff seems like they don’t want people coming in. They always seem to have an attitude. Everytime. No smile. No hello. Nothing. Today I asked the lady for a paper towel and one lady said “uhh” and another went to grab one and then when she gave it to me I said thank you and she said “mmhm.” Like.. you can just tell they hate everyone or hate their job one of the two. I like to shop here because of the clothes and price but it’d be nice to have better customer service. It seems that you ruin their day by coming in...
Jenna Butler
I usually love shopping at Rainbow. The clothes are cute and affordable. I ran into this store for a last minute shirt I needed for a Christmas event. When i walked in everyone just started at me. The lady at the counter hesitantly said hello. No one offered to help me, but were helping other shoppers. I walked around the whole store and left without anything because I felt so unwelcome. I went right next door to Walmart and bought an entire outfit for my event.
Lauren Hottie
Pretty decent rainbow. I was greeted when I came in and the line moved quickly at checkout.
Callie Gina (DamagedDiva)
I brought my girls here to look for dresses and usually have a good experience. Not here, the two women working did not say a single word to us. A handful of people came in after us and they were greater, one of them was told to let the staff know if they need any help... Unprofessional, unwelcoming and I will not be returning.
Amairani perez
The cashier was talking on the phone the whole time even when she was assisting customers she was still talking on the phone . When customers were at the register and time for them to pay for their items ,she puts her phone on speaker to continue to talk on the phone. This is so unprofessional, at least put your phone while you're assisting customers .
Beth King
Was disappointed. Clothes were not sized true to labels. Prices were great! Temperature in the store was very warm..not comfortable. Staff was friendly. Sorry but will not go back.
