HEYWARD ALLEN MOTOR COMPANY Cadillac GMC
Welcome to Heyward Allen Motor Company Cadillac GMC, your premier destination for luxury vehicles in Athens, Georgia! Conveniently located at 2590 Atlanta Hwy, we are proud to serve the local community with a stellar reputation, boasting a 4.7-star rating from our valued customers. Our team is dedicated to providing an exceptional car-buying experience, whether you're exploring our extensive inventory of top-tier Cadillac and GMC models or seeking expert financing solutions. With a commitment to customer satisfaction, our knowledgeable staff is here to address all your questions and ensure you find the perfect vehicle to suit your lifestyle. At Heyward Allen, we understand that purchasing a vehicle is a significant decision, which is why we strive to make your experience as seamless and enjoyable as possible. Our sales representatives, including standout team members like Jorge, Marcus, and Lamar, are known for their professionalism and dedication, guiding you through every step of the process. We offer flexible business hours—Monday through Friday from 8 AM to 7 PM, and Saturday from 9 AM to 5 PM—making it easy for you to visit us at your convenience. Whether you’re looking for a robust GMC truck or the elegance of a Cadillac, you can trust us to provide unparalleled service and support. Discover the Heyward Allen difference today by giving us a call at (706) 395-8159 or visiting our website at heywardallen.com!
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Reviews & Questions
Google Reviews
Shannon Hawes
Jorge was my salesman and he was a delight to work with. He was very professional and made sure all of my questions and concerns were addressed. I was hesitant to make the purchase due to the price being a little above my budget range. Jorge worked with me until we found a solution for me to leave with my dream car. This is the third vehicle I have purchased from Heyward Allen and I would recommend their sales department to anyone looking to purchase a new or used vehicle.
Cynthia
Had the best car sales experience I have had! Marcus Guess is wonderful to work with as well as Sean in the finance department. Thank you guys so much for making my vehicle trade a smooth, comfortable and easy process.
Michael Harter
I have been looking at purchasing a new gmc truck for a while now. My good friend purchased his truck from Adam and Kris and told me they were great to deal with. The way they talked to me on the phone made me comfortable enough to take the drive out to Athens Ga although I live in South Carolina! Even though they did not have in stock the exact truck I was looking for. I arrived at 8:30am, drove 2 different trucks. Loved them both but I really wanted a combination of what both trucks had as far as options and colors. While we were going over the equipment each truck had, Kris says hold on a second, I think we have a truck inbound that has everything on it you want. Sure enough, exactly what I was looking for was sitting on the train. I immediately ask them to run the numbers for me and it was done! I filled out an application and was approved in a few minutes. My wife and I came back a few days later and picked it up! We absolutely love our new truck and would highly recommend Adam and Kris. My favorite part of the transaction is that Kris sits right in the middle of the showroom with the salesman and he is the general manager of the dealership who makes all the final decisions. You rarely see that in dealerships! Thank you to Adam and Kris for making this transaction easy! Mike
Tracy Askew
Lamar at Heyward Allen has been wonderful to work with throughout the building and buying process of our new Cadillac. He kept us updated on the status from start to finish and we couldn’t be happier!!
Tommy Denney
Absolutely horrific experience! DO NOT BUY A VEHICLE HERE. My wife and I bought a 2020 Suburban here less than 3 months ago it was a fair price so we overlooked the finance manager using less than ideal sales tactics blurting our sensitive information across the showroom and trying to way overcharge for warranty.A little over a week later it showed low coolant on the dash so I added coolant thinking nothing of it, it had just been through an inspection were my thoughts,until I had to replace the brakes a month later. I took it in thinking it must be a minor thing like a leaking hose or radiator, unfortunately it was a blown head gasket, a several thousand dollar fix. I reached out to the General Manager hoping for some good will seeing as we just got it and all I received was a cold shoulder and rude remarks! Please don’t make a mistake here!
Morgan Bone
I had an amazing experience working with Adam! From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I needed. He never pressured me, answered all my questions with patience, and made the entire process smooth and stress free. I truly felt like he had my best interest in mind, and I left with a car I love at a great price. I highly recommend Adam to anyone looking for a vehicle at Heyward Allen. You won’t be disappointed!
Stevy Duke
Jorge was my salesman. He was very professional and responsive to my requests. Sean handled my financing. Both Jorge and Sean was a pleasure to work with. Highly recommend the Heyward Allen team.
Kevin Cronin
I could not have been more pleased with the sales experience! Kris, Lamarr, John and many others made this an extremely easy and enjoyable experience. I have bought a lot of cars over the years, and I can honestly say this has been one of the best sales/purchase experiences I have ever had.
Christie Oviedo
Tracey with the GMC service is nothing short of amazing. We purchased my husband's truck from the Jimmy Britt dealership less than a year ago and thankfully decided to buy an extended warranty on the truck. After 3 weeks of having the truck the transmission started skipping, we took it to Jimmy Britt 6 times and they said they could not find an issue. We called and scheduled an appointment with Hayward Allen GMC and got in touch with Tracey. The amazing transmission tech came back there were multiple things wrong with the transmission. Tracey worked with our extended warranty company and found out the truck needed a new transmission. Tracey sent me updated text messages throughout the entire process and was extremely helpful in every way. In a very stressful situation, Tracey made sure to handle the hard work of dealing with the warranty company and adjusters till the job was completed and we were able to get the truck back and it's driving great! If you're having any issues with your GMC transmission or need service I highly recommend Hayward Allen Motor Co. Their transmission guy and Tracey. Thank you all so much and God Bless!
Doug Shaffner
I feel sorry for anyone who purchases a vehicle from this dealership and expect them to honor a warranty with a quick turnaround. Apparently when a transmission goes out to no fault of the person owning the vehicle, they take their time trying to get it fixed. A 2024 Silverado truck with less than 50,000 miles on it and the transmission fails. They have had the truck for over 2 months, first the holdup was whether or not they wanted to rebuild or replace the transmission. Apparently, they decided on option 2 but are now saying they don't have a transmission to replace it with. Furthermore, I'm being told they don't know when they will get one. I don't know about anyone else but if you buy a brand-new truck and are unfortunate enough to have a mechanical failure you would hope to have this fixed in a relatively quick time frame. I guess you're also expected to make the payments on the vehicle that you can't drive regardless, not to mention finding another means of transportation. This is not a great way to run a business as far as I'm concerned, but hey I guess as long as it doesn't affect them than it's of no concern. Just wanted to throw this out there for anyone who might want to know how the warranty end of the business is run. Extremely frustrated at the moment!! If there was an option to not give a star I would have not left one.
