Dollar General
**Dollar General - Athens, GA** Located conveniently at 11325 Commerce Hwy in Athens, Georgia, Dollar General is your go-to destination for affordable everyday essentials. With a solid 4-star rating, our store aims to provide a seamless shopping experience while offering a wide range of products, from groceries and household items to personal care and seasonal goods. Whether you're stocking up on snacks for game night, picking up cleaning supplies, or finding the perfect gift, our extensive selections ensure you can get what you need without breaking the bank. At Dollar General, we understand the importance of accessibility and convenience. Open every day from 8 AM to 10 PM, our friendly team is ready to assist you during store hours, making it easy to fit shopping into your busy schedule. While we strive for exceptional customer service, we value your feedback and are constantly working to improve your experience. Our location is perfect for residents and visitors alike, making it easy for everyone in Athens to enjoy the great variety we offer. Visit our website at dollargeneral.com to explore our latest deals and promotions, and feel free to give us a call at (762) 499-0051 with any questions. We look forward to serving you soon!
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Reviews & Questions
Google Reviews
Lacy
I do not know what is with this location! As soon as they start to get good people that cares about other human beings they change it up. While I was in this evening the only person working was off opening the bathroom for someone, I was fine to wait, but as I was waiting that same person had music playing that was very explicit in language. This is not a bar or the club! In fact at that very moment there were children in the store. Her response when I mentioned it was where are the kids? This is so so sad that there is no decency to just respect the environment and just change it to something more appropriate.
Randee Morris
The employee completely ignored me and was talking to the customer in front of me the entire time. Didn’t give me my bags and threw the receipt at me so she could continue the conversation with the lady in front of me. Also, doesn’t carry my babies diapers in her size… so that’s cool.
lacy sharp
For the most part store #09147 has been my go to place but today Daphne a new manager to the location made me feel less than nothing. I go in weekly spending between $30 to $100 or more. That stops now! I do not want to have to deal with even seeing this person. They had multiple items behind a sign that said 50% off so I gathered multiple items. I came to find out that only the items on the top shelf were on sale. I told the woman who checked me out that was very miss leading and she agreed as it could have stated only for the hair product items. I had already been charged for the items and Daphne was unaware of what to do. She would not even acknowledge me as a person or apologize for the inconvenience this caused me. As it was my time I spent their shopping for items that in the end was not even the price I saw them to be. In the end I let her know that the fact she could not acknowledge me as a human being was incredibly rude. I said you should have at least said you were sorry for my inconvenience, she responded with “ This my first day here it is not my fault”. I let her know that did not matter she could still acknowledge when the place she works at makes a mistake. She responded with “ why” I turned to her in disbelief that she could be so absolutely incompetent and rude on such a level. I will not return to this location with her there. Even the cashier came out to apologize for it all. That should have been Daphne the new manager.
Ilsoo Choi
We had to wait over 5minutes for the cashier to show up. The staff who showed up at last was so rude, even we had to ask for the total amount. We don't know why, but she had a very angry face. Also, there are no items on the shelves and display is so messed up that we can't pass by because of unorganized items left in the aisle.
Kaye Pruitt
They do not have a restroom that you can use…even for a paying customer. Their employees have to ask the manager for the bathroom key but the manager can go to the bathroom whenever and for how long they want to be in there. We Will NEVER SHOP AT THIS DOLLAR GENERAL AGAIN!!!!
Andrea Gonzalez
I have always been in this store & I had never had a bad experience. I few days ago I went in for a gift bag and the worker placed the other items I was purchasing in my gift bag instead of placing the other items in a store bag, I nicely asked for my items to be place in a different bag the worker just threw the plastic bag at me so I walked out with all my items including the bag and just fixed my items In my car. Today I go in the store again she doesn’t greet me I’m sure she knew who I was so I’m awkwardly waiting on my card to process so I can get my receipt and leave because I could not take her attitude or her bad energy of her not wanting to be there finally my receipt prints and she rudely hands the receipt over to me I’m sure she was the manager.
Jennifer Atkinson
These throw away pans are $1.75! Customer service was wonderful, especially considering the poor girl had worked 16+ hours on Easter! At least they have 1 dedicated employee bc everyone else calls in to my understanding.
Bonnie Hutchings
I go into this store on a regular basis on my way home from Athens to Commerce. There is never anyone at the register and you have to yell to the break room which is directly connected to the register or you have to go walking around the store to find an employee to check you out. This time was the last straw...both employees that were working were both in their break room eating and heating food while leaving the customers/register unattended. I waited patiently at the register for a while..hoping they would notice me..but that did not happen. So I walked in front of the break room doorway from the other side of the register and finally got someone to respond to me...I said nicely "hey. I am ready to be checked out" and the young girl didn't respond to me and walked to another part of the room that I could not see and informed another employee that I needed to be checked out...she then comes back into view and says rather matter of factly "she is coming". Another lady then comes out of the section of the "breakroom/office" that I cannot see and rushes over to the register to check me out....I could tell she was really irritated that I needed to be checked out and she quite obviously did not want to do it. But even though she was rude and unfriendly..I kept a smile on my face and was extremely nice and told her "thank you so much and to have a great day". After I told her to have a great day, she didn't even respond to me and had a really mean look about her. She obviously does not like her job and she does not care about making sales for this company. I will not be coming here again, I will go to the one in Nicholson instead. They are always really nice and friendly.
Patrice Herrington
Employee's are always so pleasant and helpful. Store is organized and clean. Only complaint is sometimes out of certain items for long time, but I still rather shop there than any of the other Dollar General store's that are close by.
Meredith Dwyer
I was there today, March 7th, at 11:39 am (store number 09147). The name of the young lady who rang me up is not on the receipt but she is really awesome! I go to this store often and she is the associate I come in contact with the majority of the time. I wanted to give her a great shout out because she is always so helpful and has a great sense of humor and demeanor. Well done hiring her and I hope she is appreciated because she appears to be such a great asset! I would hire her in a moment's notice as an employer myself. Thanks!
